Mediation is not just a different road to get to the same place. It is a different road to get to a much better place.

 Mediation: a process in which a third party works with parties in conflict to help them change the quality of their conflict intereaction from negative and destructive to positive and constructive as the discuss and explore issues and possibilities for resolution.

More about the mediation process

IAM Fall Conference November 10 & 11